Frequently asked questions

There is no limit for ad posting on axle.lk. The premium membership on axle.lk comes with a package that includes a limit on the number of ads that can be posted with its customized features. With a premium membership you can post ads based on the package limit. However, you can upgrade the package anytime if you wish to increase their limit.

You can see the ads that you have posted by checking the ad listing on axle.lk. However, it's important to note that if you have used the featured ad or top ad options, these ads will be displayed on specific listings or sections and they are paid services.

Yes, you can edit or delete an ad that you posted on axle.lk. If the ad is currently live, you can edit it by navigating to the ad listing and clicking on the edit button. After editing the ad, it will be disabled in the listing for review.

If you wish to delete an ad, you can do so by navigating to the ad listing and clicking on the delete button. However, please note that if you delete the ad, it cannot be recovered, so be sure that you want to delete it before taking this action.

You can edit your ad after posting it on axle.lk. However, the number of times you can edit your ad depends on the type of ad you have selected:

Standard Ad: You can edit your ad up to 5 times.

Store Ad (published via your store): You can edit your ad up to 7 times.

To edit your ad, navigate to the ad listing and click on the edit button. Once you submit your changes, the ad will be temporarily disabled for review before being re-published.

Please note that every edit counts toward your total limit, so be sure to carefully review your changes before submitting. If you reach the maximum number of edits, you will no longer be able to make further changes to your ad.

Think of axle.lk as an online bazaar where people want to bargain before buying. Your odds of getting a decent price go up when you have more potential buyers. Adding technically correct details of your product/service and writing a solid headline and a product description is your first step.

As stated above, think about your USP before writing. Highlight all the good things about your item but don’t hide the flaws either. You want to walk the fine here. Clear photographs are crucial too. You are kindly advised to follow the instructions given on how to take and upload photographs relevant to your product. However, to thrive on a platform like the axle.lk more productive results can be achieved by that actively promoting your advertisement, you can’t afford to ignore trying ad promotion features. These are the quickest and most effective ways to get more views from potential buyers.

Usually, it doesn’t take much to get your ads approved. However, in some cases, the axle.lk can reject your ad. It can get frustrating. The axle.lk listed some situations where you might run into rejection. To save you from unnecessary headaches, here is a brief discussion:

Forbidden products
There are some products on the axle.lk, do not allow you to sell for ethical and business reasons. Some of these include college admission forms, burglary tools, escort services, firecrackers, human organs etc.

Invalid prices
Self-interest propels axle.lk to zealously protect buyers and offer a pleasant buying experience. Keeping an eye on the pricing of the listed products is a part of their job. axle.lk insists.

Misleading title
Misleading titles, profanities, special characters, and phone numbers in the title are some surfier ways to get rejected.

Misleading description
Your item description must include functionality, condition of your product, colour, dimension, and other relevant info. Any hint of hate speech, religious biases, offensive words or phone number (other than the registered one) is enough to get your ad rejected.

Duplicate ad
If your ad title, images, or description closely match any other ads posted in your city, it will not pass through. Did you post a similar ad within 30 days? You can’t post the new one.

Invalid images
Invalid and inappropriate images are another major no-no. For the starter, you must post images of your item, not of a similar but different product. Also, steer clear of low-resolution images. Stock images, images with phone numbers, and obscene pictures are not allowed either.

However, the axle.lk will review all ads before publishing them and the team axle.lk will provide all assistance to its clients to fully rectify typographical or technical errors.

To get good responses for your Ad, please ensure the below:

A comprehensive description
Mention the relevant ad details such as title and or description and ensure to provide complete information such as item specification, size, colour, design, etc.

Clear-resolution photograph(s)
Always upload a clear image showing the product properly. Please ensure that the image is original and reflects the item as described. Do not include any stock or human images.

Competitive pricing
Please ensure to keep realistic pricing for your product or service. It should reflect the market value of the item and correspond to the actual item condition.

Appropriate category
Ensure to post the ad in the relevant category.

Premium Services
You can choose extra services like a featured ad or boosting your ad to the top. These services make your ad more visible and help you get more responses.

Your ad might not be live for a few common reasons:

Pending review
Ads often need to be reviewed by the axle.lk team before going live to ensure they meet all guidelines and platform standards.

Missing information
If any important details are missing or incomplete, the ad may be delayed.

Violating policies
If your ad content goes against the axle.lk policies or terms, it won’t be published.

Payment issues
For paid services, your ad may not be live if there's an issue with payment.

Expires
If your ad has reached its expiration date, it will no longer be visible. To make it live again, you might need to renew or repost the ad.

Technical glitches
Sometimes, technical problems can cause delays in posting.

Check these possible reasons and reach out to support if your ad is still not live after some time.

If you are a business user, you can save more and sell faster by availing of the axle.lk premium packages.